Thank you for choosing Kría Adventures as your preferred tour operator. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us. We are committed to safeguarding your privacy and ensuring the security of your personal information. Please take a moment to review this Privacy Policy to understand how we handle your information.
 

1. Information We Collect:

   • Personal Information: When you make a reservation or interact with our website, we may collect personal information such as your name, address, email address, telephone number, and payment details. We collect this information to process your bookings, communicate with you, and provide you with the best possible service.

   • Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system. This data helps us analyze trends, administer the website, improve our services, and gather demographic information.
      

2. Use of Information:

   • We use the collected information to process your reservations, provide you with requested services, and communicate with you regarding your bookings.

   • We may use your email address to send you newsletters, promotional offers, or other relevant information about our services. You can opt out of receiving such communications at any time.

   • We may use non-personal information (such as usage data) for statistical purposes, website improvement, and to ensure the security and integrity of our systems.
      

3. Information Sharing:

   • We may share your personal information with our trusted third-party service providers who assist us in providing our services, such as payment processors, accommodation providers, and transportation companies. These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to perform their services.

   • We may disclose your personal information if required by law, regulation, or legal process, or to protect our rights, safety, or property, as well as the rights, safety, or property of others.
      

4. Cookies:

   • ​We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us recognize you and improve the functionality of our site. We may use both session cookies (which expire when you close your web browser) and persistent cookies (which remain on your device for a set period or until you delete them) to facilitate various website features. These cookies may collect information about your browsing behavior and preferences. You can choose to block or delete cookies through your browser settings; however, please note that this may impact your ability to fully utilize our website. By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy
      

5. Data Security:

   • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

   • While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
      

6. Data Retention:

   • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
      

7. Your Rights:

   • You have the right to access, correct, update, or request the deletion of your personal information. You may also object to the processing of your personal information or request a restriction on its processing.

   • If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the contact details provided below.
      

8. Third-Party Links:

   • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of these websites before providing any personal information.
      

9. Changes to the Privacy Policy:

   • We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

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Effective Date: 10 October 2023